Returns & Exchanges
Due to the perishable nature of our fresh meal prep products, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect. Please contact our support team within 24 hours of delivery to resolve any issues with your Hummus Fit experience.
Return Process
- 1.Inspect Your Delivery
Upon arrival, immediately check your meal containers and insulated packaging to ensure everything is sealed and at the correct temperature.
- 2.Document Issues
If you notice damaged packaging or missing items, take clear photos of the shipping label and the specific product concerns as documentation.
- 3.Contact Support
Email our customer service team at support@hummusfit.com with your order number and photos within 24 hours of the delivery timestamp.
- 4.Resolution Process
Our team will review your claim and issue a store credit, replacement, or refund for any verified quality or shipping errors.